Dashb. Notice “Your Paid Member Subscriptions license is invalid or missing.”

  • Resolved doffine

    (@doffine)


    7 months, 1 week ago

    Hello Cozmoslabs Team,

    from the current version 2.11.8 on we see a dashboard notice in every of our installations saying “Your Paid Member Subscriptions license is invalid or missing. Please register your copy to receive access to automatic updates and support. Need a license key? Purchase one now”

    But we never had a premium version of the plugin, nor have we ever entered a license key. The notice obviously is a bug. How can we get this notice away, or will you release a bugfix update soon?

    Greetings and thanks for your work,
    -doffine

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Georgian Cocora

    (@raster02)

    Hello @doffine,

    Sorry about the trouble. This issue will be corrected in the next update.

    Regards.

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @doffine,

    Please update to the latest version. A new update fixing this issue has just been released.

    Regards.

    360webfirm

    (@360webfirm)

    I am the webmaster for my client who uses this paid version of your plugin and I have set up for and I have SEVERAL things to ask you. He has also been a PAID pro member from you guys for a few years. I need you to answer and help me with these issues.

    1. The message also shows on his dashboard and yes there is no update available showing in his WP dashboard as they get updated right away and nothing needs updated. However, this message appears – Your?Paid Member Subscriptions?license is invalid or missing. and I can clearly see his license is there.
    2. The website cannot use any CAPCHA without issues. I have tried with a security plugin, then through the plugin settings and YES, I set up correctly as I tried several times and different ways. This website in question is getting bombarded with Register spam. Its also not a conflict with another plugin as I also disabled all and same thing. When the capcha is enabled, the form when logging in just refreshes. I answer the math question or click off using Google ( tried all ways ) to say not robot, and form login just refreshes and nothing happens and I dont get logged in. This is a MAJOR problem as I need the extra layer of security as I cannot even use a Special Login URL instead of /wp-admin because the members wont be able to sign up or sign in with a hidden login. The spam for the registration is causing this clients bandwidth to be extremely high. I looked and investigated on server as the admin and its all coming from BOTS using /register URL.
    360webfirm

    (@360webfirm)

    FYI

    I have Version 1.3.0 installed for Paid Member Subscriptions Pro

    I also have Version Version 2.11.9 for Paid Member Subscriptions

    Does both plugins also need to be activated?

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @360webfirm,

    Please don’t write your own messages in somebody else’s topic, they will not be seen.

    If you want to ask questions or have any issues, you can open a new thread. But since you seem to be a paid user, you need to open a ticket at https://www.cozmoslabs.com/support/.

    These forums are here only to support the free version users.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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