Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author loushou

    (@loushou)

    Hey @traceb,

    Unfortunately, there is not currently a way to change from the monthly view to another view, on the calendar. That being said, if you are looking for a better way to display the events, you could check out the Display Options Extension. It offers three new methods of displaying events: via widget (for widgetized pages), via shortcode (to embed a list within a post), or by integrating the events directly into the Shop experience (such that they appear like any other produce). I addition, there are a few new code functions that make finding events a little easier. Thus if you were so inclined, you could create your own display of the events instead of using one of ours.

    Loushou

    Thread Starter TraceB

    (@traceb)

    Thanks Loushou, yes I already have the Display Options Extension. I would like to display events on the shop page but currently cant get that working, its showing no events although I have published several. Is there a setting that I’m missing perhaps?

    Thanks

    Plugin Author loushou

    (@loushou)

    Hey @traceb,

    There are two settings that are related to showing the events in the shop. One of them is required in order for the events to show, and the other is recommended, but not a requirement. You can find both options by visiting the wp-admin -> OpenTickets -> Settings -> Display Options (tab) page. Both options are at the very top of the page. The ‘Show Events in Shop’ checkbox must be checked (this is the required one). The ‘Hide Past Events – Shop’ option is not required, but is recommended so that your shop does not get cluttered.

    I am sure you have already verified this manually, but just in case, do keep in mind that you do need to complete a normal event setup first. Then, after that is completed appropriately, this setting will have some effect. A good way to test if the event is setup appropriately, in case you did not already know, is to logout, goto your calendar, and try to find an event and purchase tickets for it (getting to the checkout is sufficient).

    If it is still not working, we can always do some further investigation into the issue. As a side note, you should have gotten an invitation to our ‘Service Desk’ (helpdesk) when you purchased your Display Options extension. Because of that, you can open an official support ticket in that system, which is not a public forum. Because of this private communication, it is a better place to exchange details about your site for this type of further investigation, so if we get to that point, we may need to shift to a support ticket created there instead, for speed.

    Hope this helps,
    Loushou

    Plugin Author loushou

    (@loushou)

    Hey @traceb,

    Did not here anything back from you on this. I am gunna close this ticket, and assume that you got it resolved. If it is not, feel free to reopen it, or start a new one.

    Loushou

Viewing 4 replies - 1 through 4 (of 4 total)
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