• Resolved czjohns

    (@czjohns)


    Hi! I’ve just found this plugin and it just might be the one I need. I’ve tried using it on the test website and I’ve noticed after imporing that CZ VAT rates (21 and 15) were both imported into the Standard: https://imgur.com/a/WJCyH9V
    It is only one entry though, so I suppose I could move it to a different tax rate.
    In addition, I also wanted to see if there is any way to grab a new, up-to-date tax rate list after the initial setup is done (in case any country updates the rate), and I haven’t found a way to do so. I tried turning it off and on, which seems to work (is that the correct way?) but after that, a duplicate CZ VAT was added (it didn’t happen for any other country): https://imgur.com/a/X1b7csy

    I’d like to ask, is this a known bug, or am I doing something wrong? In any case, the plugin seems really useful, so thanks for developing it! ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author vendidero

    (@vendidero)

    Hi there,

    regarding the CZ VAT rate: That is quite strange. Does this only happen to CZ? 15 % is actually the greater-reduced tax rate for CZ. Could you provide a screenshot of your existing tax classes? Has the tax rate been added by the plugin or did you manually added it beforehand?

    The problem with tax rate deletion is a bug. CZ is your base country I guess? I’ll fix that within the next update.

    You might re-import your tax rates via WooCommerce > Status > Tools (we’ve added a new tool for that purposes).

    Cheers

    Thread Starter czjohns

    (@czjohns)

    Thanks for the fast response! Yes, CZ is the base country.
    The original VAT settings before using the plugin were like this: https://imgur.com/a/vRY1X11 They actually didn’t get deleted after turning OOS on/off or after refreshing the VAT rates (I’ve found the option to refresh them, thanks!)

    After running the refresh, the CZ rates got duplicated again https://imgur.com/a/oCP9dca but other countries seem fine.

    • This reply was modified 3 years, 9 months ago by czjohns.
    Plugin Author vendidero

    (@vendidero)

    Yep, that’s a bug (base country rates are not being deleted on re-import). I’ll fix that in the next version.

    Cheers

    Thread Starter czjohns

    (@czjohns)

    That’s awesome to hear! Thanks a lot, I’ll be looking forward to the update!

Viewing 4 replies - 1 through 4 (of 4 total)
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