Cyan Backup shows a blank page for me?

  • Resolved yotrick

    (@yotrick)


    11 months, 4 weeks ago

    My website started bugging and showing me various 404s after I updated the php, wordpress and some plugins so I tried accessing the backup in hope an earlier site version will function…

    Unfortunately, as I was trying to access Cyan Backup it opened a blank page and I received the following error to my email:

    Error Details

    =============

    An error of type E_COMPILE_ERROR was caused in line 25 of the file /home2/kodoaudi/public_html/wp-content/plugins/cyan-backup/vendor/composer/autoload_real.php.

    ERROR: require(): Failed opening required ‘/home2/kodoaudi/public_html/wp-content/plugins/cyan-backup/vendor/composer/platform_check.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’)

    As of now I’m running the following versions; Wrodpress – 6.41, PHP – 7.4.33, Cyan Backup – 2.4

    Thanks ahead for the help as I am trying to help my father fix his site, I am not any expert coder..

    The page I need help with: [log in to see the link]

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