Customizr (2015) not compatible with WooCommerce

  • Customizr version 3.2.17 is not compatible with the WooCommerce. We spoke with a WooCommerce tech who tested a few things. In doing this we were asked to turn off all plugins one at a time, except for WooCommerce to see if there was a conflict. Even with all the plugins turned off WooCommerce would not work. After checking various possibilities, the tech said there is a problem with the Customizr theme itself. Customizr also had some issues a year ago on this topic and that thread has been closed. It was my understanding that the new version of Customizr was to correct the problem, but it obviously has not. When will this issue be truly resolved properly?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Czr is currently at v3.3.20, so way ahead of where you are.

    Try updating to latest version. I understand Woocommerce is fully compatible with Czr.

    Thread Starter TwoGunRosie

    (@twogunrosie)

    Way behind? Customizr 3.2.17 was released just 3 months ago and it was new at the time our site was built. Even with their last updates, I still want to know if the problem has been resolved. Even with their latest version, can they say that it is 100% compatible with WooCommerce. It would be nice to hear from someone at Customizr.

    There’s no problem with woocommerce -> https://demo.presscustomizr.com/shop/

    Which is the problem you have?

    Thread Starter TwoGunRosie

    (@twogunrosie)

    I can’t say for sure what the problem is, but I had a WordPress guy look into it. There were some crashes at the time of checkout caused by either a plugin or maybe a java script code. I don’t have him here at the time to explain it. Even with plugins turned off, there were still issues. While I was at work my friend recreated the site in another theme and now everything is working fine. It was just taking too long and getting expensive trying to determine what the underlying issue is.

Viewing 4 replies - 1 through 4 (of 4 total)
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