• Resolved overdriver

    (@overdriver)


    Hi guys,

    When I activate the updated checkout experience it adds more fields to my checkout and I can’t remove them like ZIP Code, Country etc. How can I delete them?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @overdriver,

    Thank you for reaching out!

    I can’t find these fields on my test site.


    Link to image: https://d.pr/i/N6zicp

    May I ask where is your business located? Also, please attach a copy of your site’s System Status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

    Thread Starter overdriver

    (@overdriver)

    Hi Saif,

    Thank you for writing.

    In addition to your screenshot I have Country field in my checkout form.

    Also if the updated checkout experience is not enabled, I can merge Credit card no, expiration date and CVC in a single field. Is it possible?

    My business is in the USA.

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://guitarmastermind.com
    Site address (URL): https://guitarmastermind.com
    WC Version: 8.1.1
    REST API Version: ? 8.1.1
    WC Blocks Version: ? 10.9.3
    Action Scheduler Version: ? 3.6.2
    Log Directory Writable: ?
    WP Version: 6.3.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.57 (Debian)
    PHP Version: 7.4.33
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.1.1
    WC Database Prefix: wp_
    Total Database Size: 115.82MB
    Database Data Size: 105.36MB
    Database Index Size: 10.46MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.31MB + Index: 0.42MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
    wp_bb_background_job_queue: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_bb_email_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bb_notifications_subscriptions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_bb_reactions_data: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_bb_user_reactions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_bp_activity: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
    wp_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_follow: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bp_groups: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_bp_groups_groupmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_groups_membermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_groups_members: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_bp_invitations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_bp_invitations_invitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_notifications: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_bp_notifications_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_xprofile_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_xprofile_fields: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_zoom_meetings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_bp_zoom_meeting_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_zoom_recordings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_zoom_webinars: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_bp_zoom_webinar_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bp_zoom_webinar_recordings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bv_ip_store: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_visits: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_visits_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_ewwwio_images: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_fc_campaigns: Data: 1.39MB + Index: 0.05MB + Engine InnoDB
    wp_fc_campaign_emails: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_fc_campaign_url_metrics: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_fc_contact_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_fc_contact_relation_items: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
    wp_fc_funnels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_fc_funnel_metrics: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_fc_funnel_sequences: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_fc_funnel_subscribers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_fc_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fc_meta: Data: 1.36MB + Index: 0.05MB + Engine InnoDB
    wp_fc_sequence_tracker: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_fc_subscribers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_fc_subscriber_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_fc_subscriber_notes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_fc_subscriber_pivot: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_fc_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fc_url_stores: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fsmpt_email_logs: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_form: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_learndash_pro_quiz_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_master: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_prerequisite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_question: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_learndash_pro_quiz_statistic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_statistic_ref: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_learndash_pro_quiz_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_toplist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_user_activity: Data: 0.11MB + Index: 0.45MB + Engine InnoDB
    wp_learndash_user_activity_meta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 3.27MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 62.50MB + Index: 2.95MB + Engine InnoDB
    wp_posts: Data: 26.52MB + Index: 0.56MB + Engine InnoDB
    wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.41MB + Index: 0.19MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 153
    bp-email: 26
    cartflows_flow: 9
    cartflows_step: 23
    custom_css: 1
    customize_changeset: 10
    e-landing-page: 1
    elementor_font: 3
    elementor_library: 12
    fc_template: 3
    groups: 3
    nav_menu_item: 11
    page: 27
    post: 5
    product: 4
    revision: 1804
    sfwd-courses: 6
    sfwd-lessons: 440
    sfwd-question: 1
    shop_order: 53
    shop_order_refund: 2
    shortcoder: 1
    wp_navigation: 1
    wpforms: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (19) ###
    
    BuddyBoss Platform: by BuddyBoss – 2.4.30
    CartFlows Plus: by CartFlows Inc – 1.11.14
    CartFlows: by CartFlows Inc – 1.11.15
    Elementor Pro: by Elementor.com – 3.16.2
    Elementor: by Elementor.com – 3.16.4
    EWWW Image Optimizer: by Exactly WWW – 7.2.1
    Facebook for WooCommerce: by Facebook – 3.0.33
    FluentCRM - Marketing Automation For WordPress: by WP Email Newsletter Team - FluentCRM – 2.8.31
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.5
    FluentCRM Pro: by Fluent CRM – 2.8.30
    LearnDash LMS - Course Grid: by LearnDash – 2.0.8
    LearnDash Licensing & Management: by LearnDash – 1.2
    MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.25
    Microsoft Clarity: by Microsoft – 0.9.3
    LearnDash LMS: by LearnDash – 4.9.0.1
    WooCommerce Stripe Gateway: by WooCommerce – 7.6.0
    WooCommerce: by Automattic – 8.1.1
    Yoast SEO: by Team Yoast – 21.2
    WPForms Lite: by WPForms – 1.8.3.1
    
    ### Inactive Plugins (1) ###
    
    LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.7
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (2) ###
    
    BuddyBoss Performance API: by BuddyBoss – 1.0.0
    Object Cache Pro (MU): by Rhubarb Group – 1.20.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: course (course)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop base: ? Page visibility should be public
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: BuddyBoss Child
    Version: 1.0.1
    Author URL: https://www.buddyboss.com/
    Child Theme: ?
    Parent Theme Name: BuddyBoss Theme
    Parent Theme Version: 2.4.20
    Parent Theme Author URL: https://www.buddyboss.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: buddyboss-theme/woocommerce/checkout/form-checkout.php
    buddyboss-theme/woocommerce/checkout/review-order.php
    buddyboss-theme/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
    buddyboss-theme/woocommerce/global/quantity-input.php
    buddyboss-theme/woocommerce/myaccount/dashboard.php
    buddyboss-theme/woocommerce/myaccount/downloads.php
    buddyboss-theme/woocommerce/myaccount/form-edit-account.php
    buddyboss-theme/woocommerce/myaccount/form-edit-address.php
    buddyboss-theme/woocommerce/myaccount/form-login.php
    buddyboss-theme/woocommerce/myaccount/form-lost-password.php
    buddyboss-theme/woocommerce/myaccount/my-account.php
    buddyboss-theme/woocommerce/myaccount/my-address.php
    buddyboss-theme/woocommerce/myaccount/my-downloads.php
    buddyboss-theme/woocommerce/myaccount/my-orders.php
    buddyboss-theme/woocommerce/myaccount/navigation.php
    buddyboss-theme/woocommerce/myaccount/orders.php
    buddyboss-theme/woocommerce/myaccount/view-order.php
    buddyboss-theme/woocommerce/order/order-details-customer.php
    buddyboss-theme/woocommerce/order/order-details-item.php
    buddyboss-theme/woocommerce/order/order-details.php
    buddyboss-theme/woocommerce/single-product/meta.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-10-02 15:12:52 +00:00
    Options: ?
    Notes: 96
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 886
    Oldest: 2023-09-03 05:19:44 +0000
    Newest: 2023-10-02 04:03:18 +0000
    
    Failed: 27
    Oldest: 2023-06-13 17:46:46 +0000
    Newest: 2023-10-01 07:45:04 +0000
    
    Pending: 10
    Oldest: 2023-10-02 14:00:00 +0000
    Newest: 2023-10-28 01:10:16 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-10-02 04:38:21 +00:00
    `

    Hi there @overdriver ??

    Thank you for reaching back, with further details on this.

    In addition to your screenshot I have Country field in my checkout form.

    I can confirm this. Below is a screenshot showcasing the card details fields at your site’s Checkout page:

    Direct link to image: https://snipboard.io/Fp8cZd.jpg

    Just to clarify, the required fields will automatically adjust, based on the country your clients select, and that is expected behavior. Below is another screenshot, showcasing the ZIP code is also required when the USA is selected:

    Direct link to image: https://snipboard.io/CB8Oxf.jpg

    Also if the updated checkout experience is not enabled, I can merge Credit card no, expiration date and CVC in a single field. Is it possible?

    Feel free to take a look at the documentation section, linked here, where a detailed explanation is provided for either case (with, or without, the?new checkout experience?enabled).

    I hope this is helpful! Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Customizing Updated Checkout Experience Fields’ is closed to new replies.