Customizing Updated Checkout Experience Fields

Hello @overdriver,

Thank you for reaching out!

I can’t find these fields on my test site.

Link to image: https://d.pr/i/N6zicp

May I ask where is your business located? Also, please attach a copy of your site’s System Status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

Look forward to hearing back from you.

Hi Saif,

Thank you for writing.

In addition to your screenshot I have Country field in my checkout form.

Also if the updated checkout experience is not enabled, I can merge Credit card no, expiration date and CVC in a single field. Is it possible?

My business is in the USA.

`
### WordPress Environment ###

WordPress address (URL): https://guitarmastermind.com
Site address (URL): https://guitarmastermind.com
WC Version: 8.1.1
REST API Version: ? 8.1.1
WC Blocks Version: ? 10.9.3
Action Scheduler Version: ? 3.6.2
Log Directory Writable: ?
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.57 (Debian)
PHP Version: 7.4.33
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
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WC Database Prefix: wp_
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### Post Type Counts ###

attachment: 153
bp-email: 26
cartflows_flow: 9
cartflows_step: 23
custom_css: 1
customize_changeset: 10
e-landing-page: 1
elementor_font: 3
elementor_library: 12
fc_template: 3
groups: 3
nav_menu_item: 11
page: 27
post: 5
product: 4
revision: 1804
sfwd-courses: 6
sfwd-lessons: 440
sfwd-question: 1
shop_order: 53
shop_order_refund: 2
shortcoder: 1
wp_navigation: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

BuddyBoss Platform: by BuddyBoss – 2.4.30
CartFlows Plus: by CartFlows Inc – 1.11.14
CartFlows: by CartFlows Inc – 1.11.15
Elementor Pro: by Elementor.com – 3.16.2
Elementor: by Elementor.com – 3.16.4
EWWW Image Optimizer: by Exactly WWW – 7.2.1
Facebook for WooCommerce: by Facebook – 3.0.33
FluentCRM - Marketing Automation For WordPress: by WP Email Newsletter Team - FluentCRM – 2.8.31
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.5
FluentCRM Pro: by Fluent CRM – 2.8.30
LearnDash LMS - Course Grid: by LearnDash – 2.0.8
LearnDash Licensing & Management: by LearnDash – 1.2
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 5.25
Microsoft Clarity: by Microsoft – 0.9.3
LearnDash LMS: by LearnDash – 4.9.0.1
WooCommerce Stripe Gateway: by WooCommerce – 7.6.0
WooCommerce: by Automattic – 8.1.1
Yoast SEO: by Team Yoast – 21.2
WPForms Lite: by WPForms – 1.8.3.1

### Inactive Plugins (1) ###

LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.7

### Dropin Plugins (1) ###

object-cache.php: Object Cache Pro (Drop-in)

### Must Use Plugins (2) ###

BuddyBoss Performance API: by BuddyBoss – 1.0.0
Object Cache Pro (MU): by Rhubarb Group – 1.20.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: ? Page visibility should be public
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: BuddyBoss Child
Version: 1.0.1
Author URL: https://www.buddyboss.com/
Child Theme: ?
Parent Theme Name: BuddyBoss Theme
Parent Theme Version: 2.4.20
Parent Theme Author URL: https://www.buddyboss.com/
WooCommerce Support: ?

### Templates ###

Overrides: buddyboss-theme/woocommerce/checkout/form-checkout.php
buddyboss-theme/woocommerce/checkout/review-order.php
buddyboss-theme/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
buddyboss-theme/woocommerce/global/quantity-input.php
buddyboss-theme/woocommerce/myaccount/dashboard.php
buddyboss-theme/woocommerce/myaccount/downloads.php
buddyboss-theme/woocommerce/myaccount/form-edit-account.php
buddyboss-theme/woocommerce/myaccount/form-edit-address.php
buddyboss-theme/woocommerce/myaccount/form-login.php
buddyboss-theme/woocommerce/myaccount/form-lost-password.php
buddyboss-theme/woocommerce/myaccount/my-account.php
buddyboss-theme/woocommerce/myaccount/my-address.php
buddyboss-theme/woocommerce/myaccount/my-downloads.php
buddyboss-theme/woocommerce/myaccount/my-orders.php
buddyboss-theme/woocommerce/myaccount/navigation.php
buddyboss-theme/woocommerce/myaccount/orders.php
buddyboss-theme/woocommerce/myaccount/view-order.php
buddyboss-theme/woocommerce/order/order-details-customer.php
buddyboss-theme/woocommerce/order/order-details-item.php
buddyboss-theme/woocommerce/order/order-details.php
buddyboss-theme/woocommerce/single-product/meta.php

Outdated Templates: ?
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-10-02 15:12:52 +00:00
Options: ?
Notes: 96
Onboarding: completed

### Action Scheduler ###

Complete: 886
Oldest: 2023-09-03 05:19:44 +0000
Newest: 2023-10-02 04:03:18 +0000

Failed: 27
Oldest: 2023-06-13 17:46:46 +0000
Newest: 2023-10-01 07:45:04 +0000

Pending: 10
Oldest: 2023-10-02 14:00:00 +0000
Newest: 2023-10-28 01:10:16 +0000


### Status report information ###

Generated at: 2023-10-02 04:38:21 +00:00
`

Hi there @overdriver ??

Thank you for reaching back, with further details on this.

In addition to your screenshot I have Country field in my checkout form.

I can confirm this. Below is a screenshot showcasing the card details fields at your site’s Checkout page:

Just to clarify, the required fields will automatically adjust, based on the country your clients select, and that is expected behavior. Below is another screenshot, showcasing the ZIP code is also required when the USA is selected:

Also if the updated checkout experience is not enabled, I can merge Credit card no, expiration date and CVC in a single field. Is it possible?

Feel free to take a look at the documentation section, linked here, where a detailed explanation is provided for either case (with, or without, the?new checkout experience?enabled).

I hope this is helpful! Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further.