• redbeansanderic1

    (@redbeansanderic1)


    Hi. The customizer will not load. The screen stays white.

    I downloaded a new theme to do a live preview before I installed it for real. It recommended that I download the Kirki Plugin to see everything. I did. But after that I experienced this problem. I deleted the theme; I deleted the plugin. Still the same problem.

    I searched online for tips; I deactivated all of the plugins; I reinstalled WordPress. All the plugins and WordPress are up-to-date. I cleared my cashes and cookies and browsing history.

    I’m stuck.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Luca Grandicelli

    (@lucagrandicelli)

    Ok @redbeansanderic1,
    on the blank page, before loading, activate the debug console by pressing F12 (WIN on Chrome) or right-click and select “Inspect”. Then go to the “Console” tab and report what’s happening there.

    Thread Starter redbeansanderic1

    (@redbeansanderic1)

    I click on ‘Customize’, the sidebar loads and says ‘You are customizing’ and shows me the options to change. The main screen where the website should be is all white. I did what you said and here is what the box says:

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8 JQMIGRATE: Migrate is installed, version 1.4.1
    query-monitor.js?ver=1551624202:316 PHP Errors in Ajax Response
    query-monitor.js?ver=1551624202:324 Object
    (anonymous) @ query-monitor.js?ver=1551624202:324
    query-monitor.js?ver=1551624202:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js?ver=1551624202:335)
    at HTMLDocument.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8)
    at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4)
    at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4)
    query-monitor.js?ver=1551624202:316 PHP Errors in Ajax Response
    query-monitor.js?ver=1551624202:324 {type: “deprecated”, message: “Methods with the same name as their class will not…recent_flickr_Widget has a deprecated constructor”, file: “wp-content/themes/freak-pro/framework/widgets/gallery.php”, line: 3, stack: Array(1),?…}
    (anonymous) @ query-monitor.js?ver=1551624202:324
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    a.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8
    y @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    c @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    XMLHttpRequest.send (async)
    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    j @ heartbeat.min.js?ver=5.1:1
    (anonymous) @ heartbeat.min.js?ver=5.1:1
    setTimeout (async)
    k @ heartbeat.min.js?ver=5.1:1
    m @ heartbeat.min.js?ver=5.1:1
    n @ heartbeat.min.js?ver=5.1:1
    (anonymous) @ heartbeat.min.js?ver=5.1:1
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    query-monitor.js?ver=1551624202:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js?ver=1551624202:335)
    at HTMLDocument.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8)
    at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4)
    at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4)
    (anonymous) @ query-monitor.js?ver=1551624202:335
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    a.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8
    y @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    c @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    XMLHttpRequest.send (async)
    send @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    ajax @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:4
    j @ heartbeat.min.js?ver=5.1:1
    (anonymous) @ heartbeat.min.js?ver=5.1:1
    setTimeout (async)
    k @ heartbeat.min.js?ver=5.1:1
    m @ heartbeat.min.js?ver=5.1:1
    n @ heartbeat.min.js?ver=5.1:1
    (anonymous) @ heartbeat.min.js?ver=5.1:1
    dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3
    r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,underscore,customize-base,wp-a11y,wp-util,customize-controls,jquery-ui-widget,jquery-u&load[]=i-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,backbone,wp-backbone,jquery-effects-core,jquery-effects-fade,&load[]=jquery-ui-slider,jquery-touch-punch,iris,wp-color-picker,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils&load[]=,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3

    Luca Grandicelli

    (@lucagrandicelli)

    Loads of errors.. i think you’re having serious problems with your theme and some plugin tough. Disable the jQuery Monitor plugin for first and check if some of those errors you see in the console tab is gone. If you can’t customize yet, disable the plugins one by one and try. If in the end you’re still unable to customize, there might be a problem with the theme you’re using.

    P.S: also disable some of your (if any) ad-blockers.

    Thread Starter redbeansanderic1

    (@redbeansanderic1)

    I disabled the Query Monitor app; I then went through and disabled each plugin one by one and still had the problem. Once I was running with zero active plugins, I changed to a different theme and still had the same problem.

    Are the ad blockers on my Chrome? If so, I don’t have any blockers.

    Any other ideas?

    Thread Starter redbeansanderic1

    (@redbeansanderic1)

    Still having the issue. Here is the info from the inspect screen and the console tab.

    QMIGRATE: Migrate is installed with logging active, version 1.4.1
    jquery-migrate.js:45 JQMIGRATE: ‘ready’ event is deprecated
    migrateWarn @ jquery-migrate.js:45
    jquery-migrate.js:47 console.trace
    migrateWarn @ jquery-migrate.js:47
    jquery-migrate.js:45 JQMIGRATE: jQuery.fn.load() is deprecated
    migrateWarn @ jquery-migrate.js:45
    jquery-migrate.js:47 console.trace
    migrateWarn @ jquery-migrate.js:47
    jquery-migrate.js:45 JQMIGRATE: jQuery.fn.live() is deprecated
    migrateWarn @ jquery-migrate.js:45
    jquery-migrate.js:47 console.trace
    migrateWarn @ jquery-migrate.js:47
    jquery-migrate.js:45 JQMIGRATE: jQuery.fn.die() is deprecated
    migrateWarn @ jquery-migrate.js:45
    jquery-migrate.js:47 console.trace
    migrateWarn @ jquery-migrate.js:47
    jquery-migrate.js:45 JQMIGRATE: jQuery.parseJSON requires a valid JSON string
    migrateWarn @ jquery-migrate.js:45
    jquery-migrate.js:47 console.trace
    migrateWarn @ jquery-migrate.js:47
    query-monitor.js:316 PHP Errors in Ajax Response
    query-monitor.js:324 Object
    (anonymous) @ query-monitor.js:324
    query-monitor.js:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js:335)
    at HTMLDocument.dispatch (jquery.js:3)
    at HTMLDocument.r.handle (jquery.js:3)
    at Object.trigger (jquery.js:3)
    at Object.jQuery.event.trigger (jquery-migrate.js:633)
    at y (jquery.js:4)
    at XMLHttpRequest.c (jquery.js:4)
    query-monitor.js?ver=1551624202:316 PHP Errors in Ajax Response
    query-monitor.js?ver=1551624202:324 {type: “deprecated”, message: “Methods with the same name as their class will not…recent_flickr_Widget has a deprecated constructor”, file: “wp-content/themes/freak-pro/framework/widgets/gallery.php”, line: 3, stack: Array(1),?…}
    (anonymous) @ query-monitor.js?ver=1551624202:324
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    jQuery.event.trigger @ jquery-migrate.js?ver=1.4.1:633
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    focused @ heartbeat.js?ver=5.1:556
    userIsActive @ heartbeat.js?ver=5.1:579
    (anonymous) @ heartbeat.js?ver=5.1:611
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    query-monitor.js?ver=1551624202:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js?ver=1551624202:335)
    at HTMLDocument.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.jQuery.event.trigger (jquery-migrate.js?ver=1.4.1:633)
    at y (jquery.js?ver=1.12.4:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
    (anonymous) @ query-monitor.js?ver=1551624202:335
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    jQuery.event.trigger @ jquery-migrate.js?ver=1.4.1:633
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    focused @ heartbeat.js?ver=5.1:556
    userIsActive @ heartbeat.js?ver=5.1:579
    (anonymous) @ heartbeat.js?ver=5.1:611
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    query-monitor.js?ver=1551624202:316 PHP Errors in Ajax Response
    query-monitor.js?ver=1551624202:324 {type: “deprecated”, message: “Methods with the same name as their class will not…recent_flickr_Widget has a deprecated constructor”, file: “wp-content/themes/freak-pro/framework/widgets/gallery.php”, line: 3, stack: Array(1),?…}
    (anonymous) @ query-monitor.js?ver=1551624202:324
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    jQuery.event.trigger @ jquery-migrate.js?ver=1.4.1:633
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    (anonymous) @ heartbeat.js?ver=5.1:429
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    focused @ heartbeat.js?ver=5.1:556
    userIsActive @ heartbeat.js?ver=5.1:579
    (anonymous) @ heartbeat.js?ver=5.1:611
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    query-monitor.js?ver=1551624202:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js?ver=1551624202:335)
    at HTMLDocument.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.jQuery.event.trigger (jquery-migrate.js?ver=1.4.1:633)
    at y (jquery.js?ver=1.12.4:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
    (anonymous) @ query-monitor.js?ver=1551624202:335
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    jQuery.event.trigger @ jquery-migrate.js?ver=1.4.1:633
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    (anonymous) @ heartbeat.js?ver=5.1:429
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    focused @ heartbeat.js?ver=5.1:556
    userIsActive @ heartbeat.js?ver=5.1:579
    (anonymous) @ heartbeat.js?ver=5.1:611
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    query-monitor.js?ver=1551624202:316 PHP Errors in Ajax Response
    query-monitor.js?ver=1551624202:324 {type: “deprecated”, message: “Methods with the same name as their class will not…recent_flickr_Widget has a deprecated constructor”, file: “wp-content/themes/freak-pro/framework/widgets/gallery.php”, line: 3, stack: Array(1),?…}
    (anonymous) @ query-monitor.js?ver=1551624202:324
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    trigger @ jquery.js?ver=1.12.4:3
    jQuery.event.trigger @ jquery-migrate.js?ver=1.4.1:633
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    (anonymous) @ heartbeat.js?ver=5.1:429
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    (anonymous) @ heartbeat.js?ver=5.1:429
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    y @ jquery.js?ver=1.12.4:4
    c @ jquery.js?ver=1.12.4:4
    XMLHttpRequest.send (async)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    connect @ heartbeat.js?ver=5.1:421
    (anonymous) @ heartbeat.js?ver=5.1:517
    setTimeout (async)
    scheduleNextTick @ heartbeat.js?ver=5.1:515
    focused @ heartbeat.js?ver=5.1:556
    userIsActive @ heartbeat.js?ver=5.1:579
    (anonymous) @ heartbeat.js?ver=5.1:611
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3
    query-monitor.js?ver=1551624202:335 Uncaught ReferenceError: qm is not defined
    at HTMLDocument.<anonymous> (query-monitor.js?ver=1551624202:335)
    at HTMLDocument.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.jQuery.event.trigger (jquery-migrate.js?ver=1.4.1:633)
    at y (jquery.js?ver=1.12.4:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

    Thread Starter redbeansanderic1

    (@redbeansanderic1)

    Would restoring the site from a backup fix this?

    Luca Grandicelli

    (@lucagrandicelli)

    Well, if the backup was done when everything was working, that might be a solution. The fact is, i don’t think you’re having all those errors when you have a default theme with all plugins disabled. Did you check?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Customizer Will Not Load’ is closed to new replies.