Customizer quit loading after WPPA+ update

still having this problem, any suggestions or help will be greatly appreciated.

I get a similar thing when I go to appearance>widgets>manage with live preview.

I’m using twenty seventeen as the theme.

Thanks for replying, I am using twenty sixteen child theme. I cant even change themes. I have a large album going on. I was thinking because we have such a large albums 2255 that is maybe we broke it. My widgets is broke as well. We sure would like to get this issue fixed.

• This reply was modified 7 years ago by letakmartin.

I’m hoping it isn’t album/photo count (I’ve 12K albums with 53K photos). I tested with a subset and it worked fine, I’m now sandboxing with the full complement of albums, but there was a wppa update between my tests.

Hopefully Jacob will find a bug in the latest version once he gets back from his vacation.

Updating to WP 4.9 and the themes updates doesn’t seem to have made a difference.

• This reply was modified 7 years ago by jagwaugh. Reason: Not "not", now "now"

Can anyone tell me exactly how to reproduce this?
What steps do i have to make, and, what widgets should be on the page or does this not matter? I tested 3 of my (dev)sites but can not reproduce this.
Maybe a screenshot of the issue will help?

I will be glad to help you with this.
Here’s a screen shot
https://labordaycelebration.com/wp-content/uploads/Capture.jpg
here’s what I have installed
twenty sixteen child Theme
plugins:
Advanced Page Manager
wpDataTables
WP Photo Album Plus
Simple Custom CSS
UpdraftPlus – Backup/Restore
NextGEN Gallery

I click on Appearance–> Customize
That’s when this happens:

That is exactly what I am seeing.

Our Plugins are:

Admin Columns
Akismet Anti-Spam
Another WordPress Classifieds Plugin (AWPCP) (inactive)
Capability Manager Enhanced
Font Awesome Integration
Forget About Shortcode Buttons
Google Analytics Dashboard for WP (GADWP)
Image Teleporter
Nested Pages
Recent Facebook Posts
Tweak Option
UpdraftPlus – Backup/Restore (inactive)
WP Photo Album Plus
WP-Discourse

Theme is 2017

Updraft is a common denominator.

https://labordaycelebration.com/wp-content/uploads/Capture2.jpg
This is what I get if I try to manage widgets with LIVE preview.

I actually did not have Updraft installed when this started, I only installed Updraft a few days ago.

What version of php and OS are you running?

Mine is:
WordPress 4.9 running Twenty Seventeen theme.
Running PHP version: 7.0.22-0ubuntu0.16.04.1

(via the “Display PHP Version” plugin I just added.)

WordPress 4.9 running twentysixteen Child Theme theme.
Running PHP version: 5.6.31

Please make the wp debug switch working:

edit wp-config.php and change define( 'WP_DEBUG', false ); into define( 'WP_DEBUG', true );, or add define( 'WP_DEBUG', true ); somewhere near the top if this define() is not there at all.

This will maybe get errormessages displayd; i want to know them.

Alternatively, check the server error log on fatal errors generated by wppa.

Done. I get:

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 528384 bytes) in /var/www/jag-lovers.com/public_html/wp-content/plugins/wp-photo-album-plus/wppa-utils.php on line 514

This after widgets, manage with live preview.

• This reply was modified 7 years ago by jagwaugh. Reason: added "live preview"

What I don’t understand is why changing a theme would evaluate the list of albums.

And if the OOM message on my system _were_ because evaluating the list of albums, then I would expect to see the same error when I use “Manage Albums” (Since there we do need to enumerate the list of albums).

This is what I get when clicking on the customizer

Fatal error: Maximum execution time of 30 seconds exceeded in /home/labordayassoc/public_html/wp-content/plugins/wp-photo-album-plus/wppa-items.php on line 90