Customizer option is not working

  • Resolved krishs

    (@krishs)


    3 years, 7 months ago

    Dear Team,

    i’m using astra theme in one of my website and everything was working so well till yesterday, but when im trying to use customiser option then i can’t click on any option in customization. please suggest solution.

    thank in advance

Viewing 2 replies - 1 through 2 (of 2 total)

  • I’m experiencing a problem, too. Clicking on options in the customizer results in a jscript error “Uncaught TypeError: t.onChangeSectionExpanded is not a function” in customize-widgets.min.js

    UPDATE: Problem fixed. I did not have the latest versions of Astra Pro and Ultimate Addons for Beaver Builder. Not sure which was causing the problem but updating them fixed the problem.

    • This reply was modified 3 years, 7 months ago by JonDiPietro.

    Hello @krishs / @jondipietro

    As we released a compatibility update for WordPress 5.8, please update the Astra theme above 3.6.5 and the issue shall be resolved.

    Also, if you are using the Astra Pro version, it should be updated to the latest version 3.5.7.

    Hope that helps. Please do mark the topic as resolved as well.

Viewing 2 replies - 1 through 2 (of 2 total)
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