Customizer not working because of WP Job Manager

  • Resolved wordpressmirthe

    (@wordpressmirthe)


    6 years, 9 months ago

    Hello team!

    Thank you for creating this wonderful plugin that leads to most of my website’s traffic!

    Today I realised that I can’t use my themes customizer anymore, the page remains blank and the tab says: Customize: Loading…

    My hosting provider is very sure that it’s because of the WP Job Manager Plugin.

    Theme: Sydney
    Wordpress: 4.9.6
    Hosting: Bluehost
    All plugins are updated
    Deleted Browser Cache

    Do you guys know more about this and how to fix it?
    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @wordpressmirthe,

    Thanks for the kind words! ??

    My hosting provider is very sure that it’s because of the WP Job Manager Plugin.

    I wasn’t able to reproduce this with Sydney on my WP Job Manager test site. Here’s a screenshot of the Sydney customizer loading fine:

    https://cld.wthms.co/NR4tEO

    I know it is less than ideal, but can you please check for conflicting plugins?

    To do so, temporarily disable all plugins but WP Job Manager, and see if the customizer loads as it should. If it does, try activating your plugins one-by-one and try to reproduce the problem. If it comes back when you activate a particular plugin, you’ve found the culprit.

    Just a side-note; before you deactivate your plugins, we recommend that you make a full backup of your site.

    Let us know what you find. Cheers!

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Howdy!

    I’m marking this thread as Resolved, since it’s been more than a month since the last reply. If you still need help, definitely let us know here, and mark the thread Unresolved.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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