Customize the Default before footer sidebar

I really like your stained glass theme and i downloaded it two days ago and have been working on customising it to suite what my business. But last night, I realised the ‘Customise’ page won’t open for me to make changes to the theme. I have logged out and sign in again, deleted some plugins just to be sure, but every time i click o the Customize button, it starts loading but never opens. Please help. Thank you

Friis-Holst, you can create columns by adding widget text with html:

<div style="display: flex;">
   <div style="width: 33.3%; ">
      Add 1
   </div>
   <div style="width: 33.3%; ">
      Add 2
   </div>
   <div style="width: 33.3%; ">
      Add 3
   </div>
</div>

PicsThot, hi, you can create a new thread for questions.

Such problems with Customizer can be due to JS error. Can you:

1. Open your Front Page, and try to open menu Customize
2. Open another page, and try to open menu Customize
3. Check JS errors in the Element Inspector (For Google Chrome: Right-click on any page element and select Inspect Element (in the Customizer), open Console and post here error codes if you have it.
4. Do you see white screen or some part of the customizer?
5. What is your WordPress version? (in older wp customizer may not work)

cats_456, thanks a lot. Well, I’m a newbie in coding, so I need to ask you where exactly do I paste the html code you suggest? I have made a child theme with the Orbisius Child Theme Creator and I guess that I need to paste the code somewhere in the child theme?

Friis-Holst, you can put it into widget Text:

Open page with ‘default’ sidebars > Customize > Widgets > Before Footer Sidebar > Add Widget > Text.

Oh! Thanks a lot cats_456

Thank you cats_456, I have resolved it and my Customizer is up and running perfectly. I deactivated my plugins one after the other and realised it was one of them was the cause. I have deleted it and I am good.

Thanks for the help.