Customize Stripe Payment Description

  • Resolved tcooper2820

    (@tcooper2820)


    2 years, 3 months ago

    Hi,

    I am receiving payments from Stripe but the payment description that comes through is numbers and letters. My Accounting Department is asking that the “Payment Description” indicates that it is coming from our website instead of what is currently being shown.

    Is there a way to customize this description?

    Screenshot: https://sac.coop/wp-content/uploads/2022/12/TEST-1-.png

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @tcooper2820,

    I believe I answered this question for you in our premium support desk. ??

    Best!
    John

    I would also like to know the answer tho (and I assume others might, too). I too have bought the plugin. Should I set up a ticket in Events Tickets Plus premium support site?

    Plugin Support Guga Alves

    (@gugaalves)

    Hi @objectman and @tcooper2820,

    When having questions about our paid plugins, please submit it directly to our paid support team using our website at eventscalendar.com/support. The www.remarpro.com support policy don’t allow us to provide help for paid products here as that’s the forum for the free plugin only.

    About the question, @objectman, the description is generated by Stripe, the Payment Intent ID.

    I am not sure you can change it (or the prefix), but here’s a link to a google search for possibly more information.
    ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Customize Stripe Payment Description’ is closed to new replies.