Customize settings dont apply after publishing

I have the same problem, anyone that can help?
Thanks!
b

Hello,

That is quite odd.
Please share the snapshots of your changes and also where publish button not working.
make sure to check the publish setting.
https://ibb.co/0BkfXQV

Also, go to Elementor > System Info and share the report with us so that we can take a look.

Hi! tanks so much for your answer.
I’m quite new to WordPress, actually my case is a bit different. I didn’t use element or do build the site.

I had fully customized my website exactly as I wanted.
Not sure if this is related or not but after clicking on “save changes” at settings–general it said the website was broken and couldn’t save changes anymore. I can actually successfully change the website title and it works, but then, menus, header and other things, is not working.
I have been checking other themes, but ocean is perfect for me and would really like to use it.

also, publish checking is checked. any ideas?
tanks
Bego

not sure it’s necessary since I didn’t use element or…. but here the info you where asking (Elementor > System Info)

== Server Environment ==
	Operating System: Linux
	Software: nginx/1.14.2
	MySQL version: Debian 10 v10.3.27
	PHP Version: 7.3.27-1~deb10u1
	PHP Max Input Vars: 1000
	PHP Max Post Size: 64M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.7.2
	Site URL: https://coletivosiroco.com
	Home URL: https://coletivosiroco.com
	WP Multisite: No
	Max Upload Size: 32 MB
	Memory limit: 256M
	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
	Language: en-US
	Timezone: 0
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP
	Version: 2.0.8
	Author: Nick
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Safari/605.1.15

== Active Plugins ==
	Customizer Reset
		Version: 1.1.1
		Author: WPZOOM

	Elementor
		Version: 3.2.4
		Author: Elementor.com

	Elementor Beta (Developer Edition)
		Version: 1.1.1
		Author: Elementor.com

	Gutenberg
		Version: 10.7.1
		Author: Gutenberg Team

	Ocean Extra
		Version: 1.7.5
		Author: OceanWP

== Elementor - Compatibility Tag ==
	

== Elements Usage ==
	

== Log ==

My friend who is helping me with this, saw this error, it might be for help to understand what is happening.

2021/06/06 12:05:58 [error] 3212#3212: *324197 FastCGI sent in stderr: 
"PHP message: PHP Warning:  Illegal string offset 'custom_css_post_id' 
in /srv/www/coletivosiroco.com/wp-includes/theme.php on line 1063" while 
reading upstream, client: --ip redacted--, server: 
www.coletivosiroco.com, request: "GET / HTTP/2.0", upstream: 
"fastcgi://unix:/run/php7.3-fpm-www-data.sock:", host: "coletivosiroco.com"

Hello,

Have you added the custom codes?
Kindly remove all the added custom codes, and check.