Customize.php not loading properly on new installation of WP on localhost

  • Resolved a305587

    (@a305587)


    7 years, 3 months ago

    Hello,

    I’m building a WordPress website on my local machine using XAMPP. I’ve downloaded & installed WP 4.9.1 and have installed the theme I want to use. When I go to Appearance —> Themes —> Customize (which calls customize.php), the page doesn’t load properly. (see link below for screenshot)

    I have tried switching to Twenty Fifteen and Twenty Sixteen themes and doing the same thing, they have the same problem which leads me to believe I need to change something on my localhost installation to get it to work. I have no plugins installed, this is a brand new installation of WP.

    I’ve uploaded a screenshot to show the display issue: https://ibb.co/c2FoQG

    When I attempt to the do the same thing to the live website, the customizer works just fine. I’m confident there is something else I need to adjust/change to get it to work on my local machine, but I’m not sure what it is. Has anyone run into this before?

    Thanks!

    EDIT: In the chrome browser developer tools console, I noticed a lot of “Uncaught ReferenceError: jQuery is not defined” error messages. Is this a function of running this on localhost? How do I define the jQuery call on a local installation?

    • This topic was modified 7 years, 3 months ago by a305587.
    • This topic was modified 7 years, 3 months ago by a305587.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,
    You may checkout below link and try in your localhost.
    https://www.mhthemes.com/support/theme-customizer-not-working/
    Thanks.

    Thread Starter a305587

    (@a305587)

    Thanks ThemesGrove, this was very helpful!

    Toward the bottom of that document I found the following:

    In case troubleshooting and disabling your plugins doesn’t help and if you are desperate because you also can’t find other reasons for your issue, then you could try to add the code snippet below to the file wp-config.php of your WordPress installation and it may resolve your issue:

    “define(‘CONCATENATE_SCRIPTS’, false);“

    This fixed my issue, many thanks!

    Please to help you next time too.
    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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