• Resolved tjmarx73

    (@tjmarx73)


    This happen yesterday after I upgraded to WordPress 4.3…. When logging into website (www.123cruise4me.com). I’m unable to customize website using customize in appearance tab in dashboard. It would just hang there in the customize page likes it loading up. But doesn’t. Your help is much appreciated. Thank you.

Viewing 15 replies - 1 through 15 (of 20 total)
  • i have the same problem with a fresh installation of wp and customizr theme

    ANy plugin active?
    If yes, tried disabling them?
    WP version 4.3?

    Enabling WP_DEGUG gives you any error?

    no installed plugins

    wp 4.3

    debug.log is empty

    Well, is WP_DEBUG enabled now? ‘Cause if it’s not W_DEBUG_LOG wouldn’t write anything, that I know.
    Anyway, can you preview another theme so you can be sure the issue is about this theme?
    If yes, even if I cannot reproduce this, you can try to see if it’s about memory limits (which is weird as well since it’s a fresh install).

    debug is enabled and log file ist writable, other themes are working. my memory limit is 64 server side and 96 in the wp-config.
    i also deleted the theme folder and reinstalled but no change.
    ??

    Sorry don’t know what could be. ??
    Generally if the whole customize breaks with this theme is about a memory limit, often when you have a lot of pages.
    Looks like it’s not your case ??

    I seem to have the same problem though my update to 4.3 ended up aborting. I had to revert. Looks like it managed to update scripts in wp-admin and I bet if I return them to prior-4.3 state then customizer comes back

    yep…I run 2014 child them. the remnants from 4.3 in the wp-admin were the problem for me.

    Thread Starter tjmarx73

    (@tjmarx73)

    how do I go about enabling debug in customizr?

    Same problem here!! Since I installed the recent update of WP, I can’t load the Customizer. Anyone with a solution?
    P.S. All plugins are deactivated.

    Thread Starter tjmarx73

    (@tjmarx73)

    The problem is that is says “customize loading”… And hangs acting like its trying to load. Gray circle with ball circling inside if it. Deactivated all plugins still the same. Also no I cannot delete theme like I had the option before with previous versions of WordPress. https://Www.123cruise4me.com

    Just update to 4.3 and have the same problem!!!
    I use twenty eleven theme and with 4.2 I had no problem at all!

    Theme Author presscustomizr

    (@nikeo)

    Hi, @innae-dojang can you try to refresh your browser cache if not already done.
    Can you also try to deactivate all your plugins to see if there could be one in conflict with the theme ?
    Thanks

    Anyone came up with a solution yet?

    Thread Starter tjmarx73

    (@tjmarx73)

    1. Check your plugins.
    2. Deactivate all plugins,logout,login
    3. One by one reactivate plugin,logout,login,refresh browser
    4. Be patient!.

    The toast seo plugin is what caused it.

Viewing 15 replies - 1 through 15 (of 20 total)
  • The topic ‘Customize page not loading up’ is closed to new replies.