Customize not loading

  • pfsilva

    (@pedrofreitasilva)


    1 year, 6 months ago

    Hello everyone,

    After migrating a website using Flexia I am not longer able to access the Customize option. The page is not loaded properly, instead it loads as html/text.

    Can someone please help me with this?
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @pedrofreitasilva ,
    Hope you are doing well.

    We are really sorry to hear about the issue you are facing with. I have checked on my end and found that the Customize option is working properly.

    It seems like an unusual issue that you are facing. Actually, we need to investigate the issue deeply in order to resolve the issue. Will you please contact us here so that we can check the issue and assist you?

    Our Support Team will get back to you and investigate this issue on your end.

    Hope to hear from you.
    Thank you.

    Thread Starter pfsilva

    (@pedrofreitasilva)

    I have opened a ticket and was given a list of what might be bugging the customize option. I have followed all the checks and still not able to make it work properly.

    old url: teste3.pedrof.pt
    new url: fjmagalhaes.pt

    Hi @pedrofreitasilva ,

    Thank you so much for sharing the details with us. We found the ticket on our end. Our team member will assist you regarding this issue and resolve this, no worries.

    Thank you.
    Have a good day! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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