Customize does NOT load

Hi, I checked the AST tracking display customizer with the WR Nitro 1.7.5 theme and with the Twenty Twenty 1.1 and AST tracking display customizer loads fine with both themes, it might be a plugin conflict,

You can deactivate your plugins, check, and re-install them one by one to check which one creates the conflict.

Thanks

Hello,

Thank you for your reply.

Do you have experience on any of this plugin incompatibility?

Add-on: WPML – Back In Stock Notifier for WooCommerce
Invoicing with InvoiceXpress for WooCommerce – Pro (I did try the free version)
Meta Box Conditional Logic
Nitro Gallery
Nitro Toolkit
Scanventory Pro
Slider Revolution
WooCommerce EU VAT Number
WooCommerce Gateways Country Limiter
WooCommerce Lead Time
WooCommerce Shipment Tracking Pro
WOOCS – WooCommerce Currency Switcher
WOOF – WooCommerce Products Filter
Wordfence Security
Wordpress Automatic Plugin
WPBakery Page Builder
WPide
WR Custom Attributes
WR Live Search
WR Mapper
YITH WooCommerce Product Bundles Premium (I tried the free version)
YITH WooCommerce Role Based Prices Premium
YITH WooCommerce Wishlist

Thank you

Hi,not from a quick look, there are many plugins for WooCommerce and many configurations, you will have to check what is the conflict on your system and the only way to do that is be deactivating the plugins and reactivating them and checking until you find the one
Thanks

Hello,

Well I desactived all plugins expect woocomerce and Advendced shipping tracking and I still have the same issue,

Can you please suggest other thing we can try?

Many thanks,

Regards,

??

Can you please check the console of the customizer and check if there is any jQuery error in it.

Hello,

Thanks for your reply
It does not show any error, it just keep loading with sign on the center of page,

Link is: https://www.h3dmoto.com/wp-admin/customize.php?wcast-customizer=1&email=ast_tracking_display_panel&url=https%3A%2F%2Fwww.h3dmoto.com%2F%3Fwcast-tracking-preview%3D1&return=https%3A%2F%2Fwww.h3dmoto.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dwoocommerce-advanced-shipment-tracking%26tab%3Dsettings&autofocus%5Bpanel%5D=ast_tracking_display_panel

on inspect page we are getting this:
JQMIGRATE: Migrate is installed, version 1.4.1
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3 The specified value “” does not conform to the required format. The format is “#rrggbb” where rr, gg, bb are two-digit hexadecimal numbers.
ia @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3 The specified value “#ddd” does not conform to the required format. The format is “#rrggbb” where rr, gg, bb are two-digit hexadecimal numbers.
ia @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3
2load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3 The specified value “” does not conform to the required format. The format is “#rrggbb” where rr, gg, bb are two-digit hexadecimal numbers.
ia @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.3.1:3
select2.min.js:21 Uncaught query function not defined for Select2 undefined
https://www.h3dmoto.com/:1 Failed to load resource: the server responded with a status of 500 ()
DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.preload.js.map
DevTools failed to parse SourceMap: chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/include.postload.js.map

Thanks

Hi this is mot the Query from console, I would suggest that you will try it with another theme MAYBE Twenty Twenty or Store front themes and check, maybe its a theme issue, and in this case contact the theme developer.
Thanks.