Customize and Widgets setting on dashboard not loading

Hello Anita95 – is this on a local environment or online? Are you running the latest version of all of your plugins, your theme and core WordPress? Looks like a stylesheet might be missing.

Hi Kori, yes it’s online. it’s my blog. I would have posted a link but you would have to be logged in to see it so I sent a screen capture instead. All my plugins are updated except WP Bakery page builder. I can’t update it because it came with my theme and I don’t have the license. Both my theme and WordPress are up-to-date.

Oh and it seems to work fine on another system but not mine

Is this screenshot that you’re linking to a dashboard from a particular plugin like Jetpack? I’m not familiar with that exact screen in a standard WP dashboard.

Oh, no it’s not a plugin. it’s what shows when I go to Appearance>Widgets or Appearance>Customize. that’s not what it looks like normally, that’s what I’m trying to solve

Got it. That helps. Can you go up to the top righthand corner of your screen and click on screen options? Click on “enable accessibility mode” – that may be a temp fix.