Customising the message sent

Hi nigelpt have you checked the following option Confirmation email message: under Advanced tab? Is that the message you are referring to?

Hi mbrsolution,

I was referring to the main outgoing message. Apologies for not clarifying it!

I’m looking for an option to say, add a custom header or footer to the main message going out to the intended recipient on the “Email to” section in the Basic Settings tab.

Hi, have you tried to add some custom message in the Email To area?

Hi,

Looking at the Email area, the only options are;

Email To:
Email Bcc address (optional):
Email Subject Prefix:
Custom Reply To (optional, rarely needed):

It seems the “Email to” section is parsed only for email addresses with or without names. The Help info suggests only email addresesses and names are acceptable.

I should explain that the reason this would be very useful, is because a variety of forms are to be set up on a community site, and enable visitors to send mail to other indivduals like Mayor, Clerk, etc. all off-site. The recipients really need a little more info added to their incoming mail to help them understand! Mail sent to me is fine without!

Hi nigelpt try the following. For example….

For the Email To: add multiple e-mail address as per information found below.

If you add multiple email addresses, a drop down list will be created on the contact form. Each contact can have a name and an email address separated by a comma. Separate each contact by pressing enter. If you need to add more than one contact, follow this example:
Email address the messages are sent to (your email). For basic operation, just enter an email address. If you add multiple email addresses, a drop down list will be created on the contact form. Each contact can have a name and an email address separated by a comma. Separate each contact by pressing enter. If you need to add more than one contact, follow this example:
If you need to use a comma in the name, escape it with a back slash, like this: \,
Webmaster,[email protected]
Sales,[email protected]

Then for the Welcome introduction: add some information related to each e-mail address. After add a check-box field or select-multiple field with information about each e-mail address again. This means that who ever is sending the message through the contact form must also select the corresponding email information as well.

The above might work.

Hi mbrsolution,

Many thanks for your expansive reply. It certainly adds to some other aspects that I’m looking forward to incorporating.

My main problem is finding a way to add text to the actual message sent and therefore seen by the Recipient. Unfortunately the Welcome message is seen by the person posting the message only, and I cannot find a method of adding a header or footer to the message when sent.

In order to simplify the process I have created a separate Form for each Recipient, so the email address will by default always be correct and the appropriate Welcome message displayed.

The only option to modify the body of the outgoing message I have so far discovered is a checkbox in “Advanced | Advanced Email Settings | Enable sender information in email footer.”

This adds IP and other info to the bottom of the email, just after a line which I cannot seem to find a way of disabling saying “Akismet Spam Check: passed”

[ As an aside, sender information is important to me on the Bcc list as Admin, but alas will possibly confuse the intended Recipient! ]

If the facility for modifying the body of an email could be considered as an option for the future it would be a great addition to an unbelievably brilliant plug-in.

Hi nigelpt I have submitted a message to Mike Challis the plugin author.

Regards

nigelpt, have you tried adding an extra field to the form that would be included as an introduction paragraph in the form e-mail message? You could even make it hidden or disabled if the person completing the form shouldn’t be able to see or edit it.