• Resolved ideal2017

    (@ideal2017)


    Is it possible to customise the order and invoice emails to display different tax rates on separate lines above the Total?

    If so how is this generally accomplished?

Viewing 3 replies - 1 through 3 (of 3 total)
  • You can find html email templates at
    wp-content/plugins/woocommerce/templates/emails
    and plain text templates at
    wp-content/plugins/woocommerce/templates/emails/plain

    You should make a child theme and copy the templates to the child, for example:
    wp-content/themes/my-child-theme/woocommerce/emails/customer-invoice.php
    (nb no /templates/ in that path)
    then edit the template.

    PHP skills and some effort will be needed. Its unlikely that someone would provide the required code via a forum answer.

    Your edited template will need updating whenever Woo update the master template. That’s not every update, but a proportion of them.

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    By default, if you have separate tax rates set up in your tax table with different priorities, and you have the “Display tax totals” setting set to “Itemized” (under WooCommerce > Settings > Tax > Tax Options), then they should be displayed on separate lines, both at Checkout and in the Order/Invoice emails:

    tax rates
    Link to image: https://d.pr/i/ehdymt

    If you are seeing something different, then it’s possible your theme or another active plugin is affecting the order summary display. Please try temporarily switching back to the default Storefront theme, and disable plugins aside from WooCommerce to see if it makes a difference.

    I hope that helps! Have a wonderful day!

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Customising order and invoice emails’ is closed to new replies.