Customise email templates

  • Resolved James Osborne

    (@jamesosborne)


    4 years, 6 months ago

    Hi there,

    I don’t see an option with the plugin (or the Printful website) to customize the email notifications after users place and order. At present it has the Printful logo and footer. Maybe I’m missing something, but can you provide some guidance. Thanks

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  • Hey James,

    Thank you for reaching out!
    We are a white label print-on-demand company, so we don’t add our branding to the orders we prepare, nor contact your customers directly.
    Any email notifications sent out by us are to you (the Printful account owner) and based on the activity in your Printful account.
    You can access your Printful Dashboard > Settings > Notifications to opt in or out of a variety of such notifications.

    You can refer to the blog post seen here to see how to customize your emails on WooCommerce.

    If you have any additional questions, feel free to reach out to us at [email protected]! ??

    • This reply was modified 4 years, 6 months ago by vita.printful.
    Thread Starter James Osborne

    (@jamesosborne)

    @everybear Excellent, thanks for the reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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