Customise broken – site broken

Hey Vela Themes, take a look at this error:

repeater.js?ver=5.3:724

Uncaught TypeError: $ is not a function
at i.addRow (repeater.js?ver=5.3:724)
at repeater.js?ver=5.3:200
at Function.v.each.v.forEach (underscore.min.js?ver=1.8.3:1)
at initCactusControl (repeater.js?ver=5.3:199)
at i.ready (repeater.js?ver=5.3:94)
at Object.<anonymous> (load-scripts.php?c=0&load[chunk_0]=customize-base,customize-preview,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,wp-hooks,heartbeat,customize-controls,&load[chunk_1]=customize-widgets,mce-view,imgareaselect,image-edit,wp-sanitize,updates,thickbox,accordion,customize-nav-menus,jquery-ui-button,&load[chunk_2]=customize-models,customize-views,plugin-install,quicktags,wplink,media-upload,wp-embed&ver=5.3:38)
at i (jquery.js?ver=1.12.4-wp:2)
at Object.add [as done] (jquery.js?ver=1.12.4-wp:2)
at initialize (load-scripts.php?c=0&load[chunk_0]=customize-base,customize-preview,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,wp-hooks,heartbeat,customize-controls,&load[chunk_1]=customize-widgets,mce-view,imgareaselect,image-edit,wp-sanitize,updates,thickbox,accordion,customize-nav-menus,jquery-ui-button,&load[chunk_2]=customize-models,customize-views,plugin-install,quicktags,wplink,media-upload,wp-embed&ver=5.3:38)
at i.h.Class (load-scripts.php?c=0&load[chunk_0]=customize-base,customize-preview,jquery-ui-position,jquery-ui-menu,jquery-ui-autocomplete,wp-hooks,heartbeat,customize-controls,&load[chunk_1]=customize-widgets,mce-view,imgareaselect,image-edit,wp-sanitize,updates,thickbox,accordion,customize-nav-menus,jquery-ui-button,&load[chunk_2]=customize-models,customize-views,plugin-install,quicktags,wplink,media-upload,wp-embed&ver=5.3:1)

Seems to be reported by several themes since 5.3 update. Have followed all the advice around clearing cache etc.

Had the same issue. Problem was solved by downgrading wp to 5.2 using the WP Downgrade plugin. Before that, of course, strongly suggested to make backups of database and wp settings

Thanks @yehalov for saving my day.I had a similar issue as @kbaucherel mentioned and it is resolved after downgrading WP version to 5.2.5.

Vela theme team – Please update the thread once you have the fix available. Eventually, we need to upgrade the WP version to the current.

Best,
Jay

RESOLVED BY CHANCE!

After weeks of deactivating plugins, clearing caches, upgrading PHP and so on, by chance I discovered a security inconsistency across the site. Some elements were not being caught by the site’s SSL cert. I edited the .htaccess file as follows to fix, and it magically resolved the Customizer problem at the same time. I did not know this was an issue with the site – it was flagged separately in conversation with my hosting company. Good luck folks…

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,L]

I’m having this same issue on my site. I’ll try downgrading to WP 5.2.5 but I agree this needs to be fixed by Vela. I’d love to try the fix @kbaucherel suggested but I’m not tech savvy enough.

Thanks,
Phyllis (@phylliscoledai)

To be fair, it unfixed itself quite rapidly and I also ended up downgrading to 5.2.5 – although now with full https:// resolving throughout the site. Come on Vela themes, this is crazy….

Oh my God why didn’t I read this earlier! I didn’t even know there was a plug in to downgrade WordPress. I had been doing it the long way this whole time…

Thank you all for suggesting version 5.2.5. My customizer is working again. I have been having the same issue for the past 8 weeks and the Vela Theme Support has not answered any of my emails. They need to fix this issue ASAP, it is so frustrating!

RESOLVED!
I had to change the file repeater.js (/wp-content/themes/cactus/inc/customizer-library/custom-controls/repeater), lines 724 and 725, as below:

FROM:

$( '.icp' ).iconpicker().on( 'iconpickerUpdated', function() {
	$( this ).trigger( 'change' );
} );

TO:

jQuery( '.icp' ).iconpicker().on( 'iconpickerUpdated', function() {
	jQuery( this ).trigger( 'change' );
} );

Of course, if Cactus theme is updated and does not bring this fix, we will have to change this code again, as the update must overwrite this file.

• This reply was modified 4 years, 4 months ago by Marcelo Martins.
• This reply was modified 4 years, 4 months ago by Marcelo Martins.

Still having problems! I’m running WP 5.5.1, with the Cactus theme.

@marcelovegaweb – I just tried your solution, but so far no dice. What am I missing? I changed the “$” to “jQuery” on the lines you mentioned, but I’m still only getting “widgets” in my customize menu. Do I need to do something else, some sort of cache clearance or something?

This stinks! Thanks to anybody who can help.

And if I DO have to downgrade, it looks like 5.2.5 is the only option? Won’t that screw up all the other plugins and such? Is the downgrade easy to do?

• This reply was modified 4 years, 2 months ago by benevans101.
• This reply was modified 4 years, 2 months ago by benevans101.

Sorry for multiple posts – I realized I was using “Safari”, which can often cause problems. Even after downgrading it still wasn’t working – I didn’t even get the “widgets” option. So if anybody else is having the same problem, just try a different browser. Downgrading and using Firefox seems to be working for me, though i’d like to be running the latest wordpress and use Marcelo’s solution, which is much more elegant if it works!