Customers Not Automatically Added After Completed Order

  • WordPress: 5.2.2
    Plugin ver: 2.1.3

    After following the documentation and verifying the settings (which are good), I’m receiving these errors in the WooCommerce > Orders section (plus none of the customers emails are getting posted to the Contacts list–this worked only once yesterday and it quit working today):

    Warning: include(/home/…/…/wp-content/plugins/yith-woocommerce-mailchimp/templates/admin/metaboxes/user-preferences-metabox.php): failed to open stream: No such file or directory in /home/…/…/wp-content/plugins/yith-woocommerce-mailchimp/includes/class.yith-wcmc-admin.php on line 248

    Warning: include(): Failed opening ‘/home/…/…/wp-content/plugins/yith-woocommerce-mailchimp/templates/admin/metaboxes/user-preferences-metabox.php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/…/…/wp-content/plugins/yith-woocommerce-mailchimp/includes/class.yith-wcmc-admin.php on line 248

    I can verify that in the plugin installation folder there is no ‘metaboxes’ folder. I’m not sure how to fix this.

    What I’ve done:
    1. Verified all the settings.
    2. Deactivated/Removed/Re-downloaded/Reinstalled the plugin
    3. Same result

    I need to get this working correctly ASAP as this is affecting my sales.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    hope you are doing well ??

    This warning will be fixed in the next plugin update.
    We have added the metabox folder and the right template to show the user preferences in the order section.

    We have been checking the process of adding users and it is working in the right way.

    If you have any doubt, don’t hesitate to contact us, we will be happy to help you.

    Have a great day!

    Thread Starter toad78

    (@toad78)

    How soon will the next plugin update come?

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    hope you are doing well ??

    Please, download the plugin again, install it on your site and check if the problem has been solved.

    Let us know.

    Have a great day!

    Thread Starter toad78

    (@toad78)

    Thank you. I’ll give it a go.

Viewing 4 replies - 1 through 4 (of 4 total)
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