Customers No data to display

screen of issue:
https://prnt.sc/1jiwl6c

any idea why customers don’t appear?

Thanks

Hi @wpmagns!

Thanks for the screenshot. I see you have 6 orders processing as well, so it is odd that there are no customers. This would not be the expected behavior for that tab! Any orders created by a regular checkout on the site should generate customers to WooCommerce > Customers unless the customers have been deleted in some way.

This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

If you aren’t able to see if there are other plugins or the theme you are testing with causing a conflict, can you take a look at Woocommerce -> Status -> Scheduled Actions and let us know if there are any pending tasks?

Hi @darciemg
I installed WP 5.8 clear, then installed WooCommerce, Installed WooCommerce official theme Storefront Version: 3.7.0, disable all the plugins except WooCommerce
crete test order, and nothing
Woocommerce still shown “No data to display” screen https://prnt.sc/1kj76kn

Then i go to Woocommerce -> Status -> Scheduled Actions (by your suggestions) and run all the tasks from this section , one by one, then in woocommerce > customers appear test orders what i create before,
Then i go again to front office, create more one test order, and its not appear in woocommerce > customers, then i go again to Woocommerce -> Status -> Scheduled Actions
and there appear this screen https://prnt.sc/1kjaxlv

how work woocommerce>customer tab? everytime i have manually run task “wc-admin_import_customers” to get list of customers in woocommerce>customers?

Thanks!

• This reply was modified 3 years, 7 months ago by wpmagns.
• This reply was modified 3 years, 7 months ago by wpmagns.

Hi @wpmagns,

The Customers feature is a part of WooCommerce Admin, which depends on lookup tables to deliver faster results. Each time an order is placed, scheduled actions are created to update the Analytics data – including the customer lookup tables.

These pending actions use WP-Cron to function and you can read more here. WordPress provides some default intervals and here’s an easy method for adding shorter custom intervals.

If you change the custom interval but still the scheduled actions remain in a pending state for a long time, I’d suggest reaching out to your web host’s support team to ask if there are any cron issues with your server.

Thanks.

Hi @rainfallnixfig ,
I added the code from example to function file of child theme
but looks its doesn’t work intervals same as before, screen https://prnt.sc/1loh1g1
also, when time is over complete and pending numbers doesn’t changes. always same until click the run button,

why there so many similar tasks?

any suggestion how to make customers tab work properly?

Thanks!

Hi @wpmagns,

Let’s see if there is an error on the WooCommerce Logs. Kindly provide us the following:

• System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
• Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Thanks!

Hi, Thanks everyone for support, looks was something with cron, now is working fine.

• This reply was modified 3 years, 7 months ago by wpmagns.

Glad to hear it – thanks for letting us know!

As the thread is resolved, if you have any further questions, feel free to create a new thread.