Customers getting blasted with emails?

  • Resolved gogabby

    (@gogabby)


    3 years, 8 months ago

    One of my past customers got this blast string of emails yesterday. Her last purchase date was in September 2020. Anyone else seeing this? Error with the app? Update?

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    The page I need help with: [log in to see the link]

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  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin!

    Most likely this problem is caused by a glitch in WordPress Cron on your website. It triggered the same “send” event for the same WooCommerce order multiple times. To prevent this problem happening in the future, please enable ‘Limit Number of Reminders’ checkbox in the plugin’s settings (on ‘Review Reminder’ tab).

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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