Customers Cannot Checkout

  • Resolved cpage789

    (@cpage789)


    3 years, 3 months ago

    When the customer clicks the amazon pay button, the page refreshes but no order is placed, even after completing the pop up for retrieving the amaon information.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @cpage789

    Hope you are doing well!

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Thread Starter cpage789

    (@cpage789)

    Thanks Christian. I’ll reach out to the support team.

Viewing 2 replies - 1 through 2 (of 2 total)
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