Customers being flagged as spam

  • NF

    (@nanasflowers)


    4 years, 10 months ago

    Over the past 2-3 days I’m getting multiple reports per day of customers not being able to log in, and being told their login is spam!

    My ReCaptcha setup has not changed in over a year, what on earth is causing this and how do I let these customers login?

    Disabling the woocommerce login form protection and clearing the cache has enabled them to log in again. So what’s causing them to be falsely flagged a spam I wonder? Bear in mind this has never happened in 1 and a half years, and now I get multiple per day.

    Is this a compatibility issue with the latest version of wordpress or woocommerce maybe?

    • This topic was modified 4 years, 10 months ago by NF.
    • This topic was modified 4 years, 10 months ago by NF.
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  • Thread Starter NF

    (@nanasflowers)

    Is this the support section or ignore problems section?

    Not heard anything from the devloper

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