Customer unable to print invoice

  • Resolved klongdesigns

    (@klongdesigns)


    5 years, 9 months ago

    When a customer goes to their account and looks at their past orders, they see a button that says “Print Invoice”. They click on this link and it opens up a new page, hangs there for a second, then redirects them back to their My Account page, without rendering the invoice.

    When an administrator is logged in, and hey go to their own orders. They can use the print invoice without any issues. It looks like there’s an issue with just the customers not being able to print their invoices, but admins can. Does anyone have a solution for this, or have they experienced this kind of issue?

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @klongdesigns,

    We checked the scenario you mentioned and cannot find any issues with the Print Invoice button in my accounts page. We were able to generate the invoice when logged in as a customer user in our test sites.

    Please reach us via support forum with site details so that we can check the issue further.

Viewing 1 replies (of 1 total)
  • The topic ‘Customer unable to print invoice’ is closed to new replies.