Customer specific survey + follow ups

Hi @noxerr

I hope you are doing good today.

The first thing you could consider here is to go to form edit mode, navigate to: Behaviour -> Submission Behaviour and set up “Redirect user to a URL” after the form is submited. Later on, on that page, you can have your questionnaire which again can be made in Forminator. With this solution, you can pre-populate email address from the first form to the second one:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#pre-populate-form-field-values. In the end questionnaire form will have an email filled there already.

The second solution will be to integrate the form with Mailchimp or Campaign Monitor and control questionnaire there, which should allow you to handle follow up as well.
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#mailchimp
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#activecampaign

Kind Regards,
Kris

Thanks for the quick reply.
Is there a way to prepopulate the forminator form with a link from an email instead of from a previously answered form? I would like to send that second form in a link in an email.

Hi @noxerr

Yes, you can pre-populate it pretty much the same way.

The most important part is to configure “target” form to get fields pre-filled from “query vars” as described in our docs (that my colleague linked to).

Then you only need to construct the link in your e-mail to include relevant data.

For example:
– in target form you got field {name-1}
– you set it to be prefilled from “name” query var (URL parameter)
– the form is on /quote page on your site
– so you just need to send the URL like this “yoursite.com/quote/?name=Joe”

You can put such link in e-mail content or share directly with users or put on some other website – as long as it points to correct page with a form and uses relevant query vars (URL parameters) – it would work.

Best regards,
Adam

Hello @noxerr ,

We haven’t heard from you for a while now, so it looks like you don’t have more questions for us.

Feel free to re-open this ticket if needed.

Kind regards
Kasia