Customer Signature Request

Hi,

Thanks for your message. We understand what you’re looking for, but unfortunately for the moment the system is unable to capture a digital signature, I’m sorry. This is a feature we may introduce with the next major releases of the plugin, but the signature collection will probably be on a step after the rental order confirmation, just like how right now the system allows customers to upload their IDs, licenses and documents once the rental order has been confirmed, either manually or after a successful transaction.

If you wish to implement a similar feature for the moment we can suggest creating an override for the page (View) that allows to upload documents. Thanks to the Overrides Manager tool in the Configuration page you can work on a copy of the original template file that generates a specific page, so that by installing future updates your changes and customization will never go lost.

We hope this helps!
The VikWP Team

Thank you, i wouldnt mind giving this a go. Do you happen to know which page it is that i need to look at from the overrides manager?

I would assume its one of

oconfirm
order
userorders
vikrentcar

Hi,

The name of the View (page) where the system allows to upload documents is “docsupload”. That’s the View you want to override, as it’s the step after the rental order confirmation.

Just for your information, “oconfirm” is the order summary page, the step where the custom fields are presented to the users before saving the rental order. The page “order” is the front-end reservation details page, while the other two types of page respectively list the rental orders of the currently logged in user, and the search form to start the booking process.

The VikWP Team