Customer Service Access

  • Hello,

    I will get a new employee who will manage my customer service.
    Therefore she needs to have access to all orders and subscriptions (woocommerce subscription), but not to the woocommerce settings, automate woo and woocommerce booster.
    How can I manage this?
    Thanks a lot ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Vladimir Garagulya

    (@shinephp)

    Hi,

    Try new custom role as a copy of the “Shop Manager” role, but revoke from it all critical capabilities. Start from ‘manage_woocommerce’ one, which give acceess to the WC Settings. Grant to this role ‘view_admin_dashboard’ user capability if WC will start redirect user to front-end.

    Thread Starter hannahyogajunkie

    (@hannahyogajunkie)

    Thank you very much ??
    It works accept the fact she cant create orders.
    She has access to manage woocommerce, orders, returns and coupons.
    Could you help me with this?
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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