Customer Reviews not showing on Product Page

  • Resolved thisoldhousestudio

    (@thisoldhousestudio)


    7 months, 2 weeks ago

    I have installed and set up Customer Reviews for WooCommerce and the review stars are showing on the product listing in the Category page but are not showing on the actual product page. I am using Elementor with Astra theme. I have checked all possible troubleshooting (product reviews enabled in WooCommerce settings, individual products have reviews enabled etc) and am unable to determine what the problem is. Can anyone assist? Thanks so much.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    You are using Elementor widget tab to show the product tabs on the single product page. Please also add the reviews tab to the section “Additional Information”.

    If you don’t know how to do that, please contact Elementor support to get further assistance. You can also deactivate our plugin CusRev, or Elementor and double-check the issue

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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