Customer message box

  • Greetings,

    This may be a very stupid/obvious question, but I’m wondering where the ‘advanced features’ customer message box appears. Using a pay now button in sandbox mode I don’t see the message box at any point in the transaction. Is it something that I need to be adding manually myself?

    Thank you for your help!

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  • Hi there,

    Very sorry for the delay in response, usually we are the quickest in reply to our customers. That test box shows on the shopping cart page of the button: Please see this https://prntscr.com/kfumuz. Ans if you are not seeing that then delete the button or generate a new button and setup that option when you are creating the button then give it another shot.

    Let me know if you have any other questions or concerns.
    Thanks!

Viewing 1 replies (of 1 total)
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