Customer Manual Trigger doesn’t work

  • Resolved attila73

    (@attila73)


    2 years, 3 months ago

    Hi, I updated the plugin to its newest version (3.0.5) but the Customer Manual Trigger with the filter Customer Email Is = [email protected] still doesn’t add (nor Delete) a customer to the selected list with the Add (Delete) Email to (from) List Action.

    Also it would be good to show the ID numbers of Guests in the beginning of the line (like it was before) because without that the Customer ID filter is useless.

    Thank you!

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  • Plugin Contributor Bartek

    (@bartj)

    Hi @attila73!

    As to your suggestion – we’ve already acclaimed, when you contacted us through the support channel – it just awaits implementation, where more urgent issues will be resolved ??

    Let me gently remind, that you are referring to ShopMagic Manual Actions which is a part of PRO bundle and as such it is not tightly related to ShopMagic. Additionally, I would suggest to contact us through support platform accessible from https://shopmagic.app website.

    About the bug, you report: does the automation list users without any filters? Can you successfully execute automation but action fails? Are any outcomes saved with failure message?

    To further debug this issue, I would recommend enabling debugging in ShopMagic → Settings → Enable logger. Try to reproduce the issue and send us log file with collected information. You will be able to retrieve log file following this guide: https://woocommerce.com/document/finding-php-error-logs/#php-error-logs-on-the-server

    Thread Starter attila73

    (@attila73)

    Thank you Bart!

    Regarding your questions: yes, yes and yes. I’ve sent you the error log through the support platform. You can close this thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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