• Resolved rjrahulsachin

    (@rjrahulsachin)


    Hi Team,

    We have created custom login page used woocomrce template. I am able to login on chrome browser but not able to login on firefox. Can you please look into it.

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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hello @rjrahulsachin

    I understand that you’re having trouble logging into your custom login page on Firefox, even though it works fine on Chrome. This is indeed an unusual issue, and I appreciate your detailed explanation. Let’s work together to resolve it.

    First, it’s worth noting that WooCommerce is designed to be compatible with all modern browsers, including Firefox. If you’re experiencing issues, it could be due to a number of factors.

    Here are a few troubleshooting steps you can try:

    • Disable browser extensions: Some browser extensions can interfere with how web pages are displayed or function. Try disabling all extensions on Firefox and see if the issue persists.
    • Check for updates: Make sure your Firefox browser is up-to-date. Outdated versions of browsers can sometimes cause compatibility issues.
    • Test on another device: Try logging in on a different device using Firefox. This can help determine whether the issue is with your device or the browser itself.

    If the problem persists after trying these steps, it would be helpful if you could provide us with more information. Specifically, any error messages you’re seeing (Don’t forget to check in the browser console too), the version of Firefox you’re using, and whether the issue occurs on all devices or just one in particular.

    Thanks!

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