Customer IP Address is exactly the same

  • Resolved hurky195

    (@hurky195)


    1 year, 6 months ago

    Hi,

    I’ve run into a very strange issue with a client website. What is happening is that every customer who orders on the site has the same Customer IP Address in WooCommerce. This has caused issues with our Eway payment gateway, as this can be a sign of fraud. Interestingly, it isn’t stopping payments in PayPal.

    Does anyone know of a possible explanation? Have updated all plugins, themes and WP. Have run site in troubleshooting mode with only WooCommerce and Eway plugins enabled and still no joy in fixing the issue.

    Any help gratefully accepted!

    Cheers,

    Paul.

    The page I need help with: [log in to see the link]

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