Customer Emails Not Sent

  • Resolved presson2022

    (@presson2022)


    11 months, 1 week ago

    Customers are booking appointments but not receiving the emails about their booking details. Site emails work just fine but this doesn’t send out the emails. Any ideas?

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  • Plugin Support Cyn

    (@cyn92)

    Hello @presson2022! We’re sorry you’re running into email delivery issues with Simply Schedule Appointments! ?? Could you try following some of the recommendations and steps in this guide? https://ssappts.com/guides/reliably-sending-emails/

    If you have any further questions or the recommendations don’t work, please reach out to our support team at [email protected] for further troubleshooting.

    Plugin Support Cyn

    (@cyn92)

    Since we haven’t heard back, we’ll have to close this out. Please feel free to contact us through our email support channel to receive help on this or if you have any questions for us.

Viewing 2 replies - 1 through 2 (of 2 total)
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