Customer Email header text : translation

  • Resolved micheldesevigne

    (@micheldesevigne)


    1 year, 10 months ago

    How do I translate the email header “Renewal Reminder”. Customer who receive reminding email will see that english header, though all other visibles parts of the email will be in another language.

    There is no complete .pot file available for the translating plugin (in my case LocoTranslate). The default .pot file that I found coming with your product contains only 5 strings, and in that case no string “Renewal Reminder”. Its the second part of that problem : can you provide a complete .pot file. Documentation recommand that the author should provide that file. Its not recommanded to try my own string extraction.

    I suppose that if you want to be worldwide, theses translation questions will pop up.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author storepro

    (@storepro)

    Hi @micheldesevigne ,

    Thanks for contacting us with your request for help. We’d be very happy to help you out.

    The free version of the plugin will not work with translation plugins. If you need a translated version, we will need to customize the current plugin. Customizations of plugins will be charged to customers.

    Please email [email protected] with your requirements, and we will send you a quote based on that information.

    Thanks

    • This reply was modified 1 year, 10 months ago by storepro.
    Thread Starter micheldesevigne

    (@micheldesevigne)

    Just to be sure that I understand. You means that you can’t provide a complete .pot file containing all the strings, or you means that your plugin is coded in a way that prohibit any type of translation, or both ?

    Plugin Author storepro

    (@storepro)

    Hi @micheldesevigne ,

    The free version of our plugin does not include .pot files because we need to do more development on it, so if you need the complete version you will have to pay.

    As of now, our plugin code does not block any type of translation; if we need to translate the plugin, we will need to create .pot files inside of the plugin.

    Thanks

    Plugin Author Pranav MT

    (@pranavstorepro)

    Hi @micheldesevigne ,

    It’s a while we haven’t heard back anything from you.

    I hope we have been answered all your questions.
    If you still facing any doubts,feel free to open a new thread.

    Thanks
    Pranav

Viewing 4 replies - 1 through 4 (of 4 total)
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