Customer details within the New Order email

  • Resolved DarkNova

    (@darknova11)


    6 years, 11 months ago

    Hi,

    I need help figuring out how to change TAX statement in
    customer details within the New Order email.

    My prices are shown wit TAX on my woo shop but when
    new order comes in -customer and admin recieve an
    email with with all details but the price of products
    and subtotal have that suffix that states that its
    without TAX.

    I did setup the options in Woo preferences
    that my prices will be added with TAX included…

    Need help and suggestions.
    Thanks

    The page I need help with: [log in to see the link]

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  • Laurena Rehbein

    (@lrehbein)

    Automattic Happiness Engineer

    Have you found a solution for this?

    If your settings are correctly set up, this may be a conflict, perhaps with a plugin or theme.

    To quickly test for this and rule it out, you would temporarily switch to a default theme (Storefront, or Twenty Seventeen) and deactivate all other plugins, and see if the trouble still happens.

    That will help identify if it is a conflict, or something else causing trouble.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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