Customer data in Data layer after unchecking ‘customer data’ option in plug in

  • I’m using GTM for WordPress plugin for pushing order data to data layer. I’ve unchecked ‘Customer Data’ in data layer setting but still I see PII( customer name, email id, address, etc) getting pushed there.How do stop it?

    I’ve tried updating theme and php version to the latest version but still see customer data there.

    It’s there by some bug or it will be there in all the cases? I want be sure I don’t push it to the GA by accident and end up in trouble.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    Without posting the URL of your site I can not give you specific answer but in most cases this kind of behavior is caused by a cache plugin or some cache system provided by your hosting company.

    If you turn off customer data and it is not going away immediately, try to wait for some hours, or try to open the site using another browser perhaps in private mode.

    Thread Starter dbmatre

    (@dbmatre)

    Thank you so much, Thomas. I will test your suggestions and update you.

Viewing 2 replies - 1 through 2 (of 2 total)
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