Customer creation in Backend

  • If I try to create customer via Backend the following message appears:

    Neues Nutzerkonto konnte nicht durch das Add Customer Plugin hinzugefügt werden. Bitte benachrichtige den Plugin Author.

    What can I do?

    Best regards
    Ben

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author dansart

    (@dansart)

    Hi Ben
    Looks like you have an incompatibility with another plugin. Please tell me, which Plugins and which versions you’re running.
    You can find all the information on the Site Health page.
    https://www.wpbeginner.com/plugins/how-to-quickly-get-system-information-for-your-wordpress-site/
    You can also check the PHP Error log for a more detailed error message. This will help a lot.
    Best, Daniel

    Thread Starter muttergottes

    (@muttergottes)

    Hi, thanks

    I found the Plugin which occurs the error – B2B from Marketpress, can you maybe make it compatible?

    Best regards
    Ben

    Plugin Author dansart

    (@dansart)

    Hi Ben

    I ‘m currently checking with Marketpress for a solution.
    As soon as I got more insights, I will let you know.

    Best, Daniel

    Plugin Author dansart

    (@dansart)

    Hi Ben

    I try to reproduce the error, but without success. I did an update for the plugin, that shows a less generic error message.
    If this error still occurs, please provide me with the new error message.

    Best, Daniel

Viewing 4 replies - 1 through 4 (of 4 total)
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