Customer Completed Email Body Text Is Being Replaced

  • Resolved jwjo

    (@jwjo)


    1 year, 7 months ago

    Hi,

    I recently noticed an issue that is related to your plugin. I am using the Kadence WooCommerce Email Designer to style my transactional emails and find that the body text of my order completed emails are being replaced.

    This is what I have set in my order completed emails:- https://prnt.sc/EaxJLIxHj_lB When your plugin is deactivated, everything works perfectly.

    However, when I reactivate your plugin, the body text is being replaced by this instead: https://prnt.sc/_XvD3u8BCfX1

    Is there any way to allow the text you’ve set there, that is, “We have finished processing your order.” by default to be overwritten? This used to be working fine – I’m not sure which plugin update caused this issue.

    Hope you can help. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @jwjo,

    You can customize the Completed email bdy text using the AST customizer.

    Navigate to WooCommerce > Shipment Tracking > Fulfillement WorkFlow and click on the settings icon to customize the body text.

    Thanks

    Thread Starter jwjo

    (@jwjo)

    Hello!

    Thank you so much for your quick reply.

    The solution works beautifully – thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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