Customer charged PayPal surcharge for Afterpay

  • Resolved goviral

    (@goviral)


    7 months, 2 weeks ago

    Yesterday a customer paid via Afterpay on this website and we have your plugin enabled. We only have Stripe and PayPal surcharges set but this customer was charged the PayPal surcharge for their purchase using only Afterpay (it’s not allowed to charge customers for Afterpay merchant surcharge so we manually refunded this but how do I make sure that both Afterpay and Zip aren’t charged?).

    Can this be done on the free version?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Goviral,

    Thanks for reaching out to us.

    To add the payment gateway based charges, there is feature which is not available in the light version.

    ?Best Regards,
    ?Hitendra | Technical Support Team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello Goviral,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 2 replies - 1 through 2 (of 2 total)
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