Customer charged for delivery despite free delivery method

  • Resolved zocker23

    (@zocker23)


    6 years, 8 months ago

    Hi there

    I have installed this plugin to be able to charge extra fee on COD payment method. Plugin is great, but I have some issues with it. I have two shipping methods: First one is with fixed price (5€) and the second one is free shipping, if cart amount exceedes 70€. Payment methods are: BACS and COD. The problem is that customer is charged for delivery when payment method is COD and delivery method is free shipping due to cart amount over 70€. How to resolve this problem? How to setup COD payment, if free shipping method?

    best regards

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author FullStack-ing

    (@fullstackhouse)

    Hi,

    The COD charge is unrelated with the shipping cost.
    You can disable the extra fee by using the setting “Stop charging extra fee if cart amount is greater than”.
    Add 70 and you are ready to go.

    Best Regards

Viewing 1 replies (of 1 total)
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