Custom User Role Failed

  • Resolved synerdg

    (@synerdg)


    1 year, 2 months ago

    i have new site created, and have create custom user role like main-admin, after creating customer user role main-admin with administrator privilege. When i newly install Wpvivid i cant access wpvivid plugin whenever i try to access plugin it displays Sorry, you are not allowed to access this page. im facing this error with wpvivid plugin only, i can install and access all others plugin as this seems to error have seen post regarding this issues:

    New admin account | www.remarpro.com

    • This topic was modified 1 year, 2 months ago by synerdg.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Could you please clarify if you are referring to the roles and capabilities of the pro version? If that’s the case, we recommend submitting a ticket in WPvivid site, as discussions about the pro version are not permitted here.

    Kind regards.

    Thread Starter synerdg

    (@synerdg)

    just few weeks ago i came across your plugin and im testing free version but got error

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    We attempted to replicate the issue on our test site, but were unsuccessful. Could you please provide a video demonstrating how to reproduce the issue? You can share it with us through a Google Drive link by sending it to our support email at support(a)wpvivid.com.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Thread Starter synerdg

    (@synerdg)

    i have email with video demonstration with the issues im facing, hope to get this issue resolved soon.

    Plugin Support nicholas2019

    (@nicholas2019)

    Thank you.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Since we haven’t received any response from you by email, we will proceed to mark the thread as resolved. However, please don’t hesitate to reach out to us if you require any further assistance.

    Have a nice day.

Viewing 6 replies - 1 through 6 (of 6 total)
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