Custom URL Showing Blank Page

  • Resolved abbeycrombie

    (@abbeycrombie)


    1 year, 2 months ago

    I created a custom login URL and it had been working fine. I’m not sure when the issue began specifically, but today I tried logging in and the custom URL produced a blank page. I have had to disable the plugin to login via the default login page. Do you know what could be happening here and how I can fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @abbeycrombie

    You see white page is that 403 forbidden error? OR 500 error?

    If you have login white list enabled and if your IP got changed it might be an issue if it shows 403 error please use below constant in wp-config.php

    define('AIOS_DISABLE_LOGIN_WHITELIST', true);

    Regards

    Thread Starter abbeycrombie

    (@abbeycrombie)

    Hi there,

    It was a completely blank page, no error message at all but today I activated the plugin again to see what would happen and I was able to use the custom URL. I wish I knew what caused it but it seems to be okay now.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @abbeycrombie

    Glad to know isssue seems solved now.

    It is also hard for me to say what could be the issue. If it is 403 frobidden than might be login white list or firewall issue

    If it redriected to 127.0.0.1 blank page it might be the cookie based brute force on or your IP blocked.

    If it is 500 error than might be any server configuration error or intermittent issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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