• Resolved mikeybayer

    (@mikeybayer)


    Hi. I am using the Custom Profile Tabs add-on and there is apparently an update available but I cannot update the add-on in my WordPress Plugins page. The main plugin is up-to-date, but the custom tabs add-on says “automatic updates are unavailable for this plugin” but has no “update now” option. Do I need to delete and re-install the plugin? And if I do so, will that have any negative impact on my users’ experience? Thanks.

    • Mike

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Thank you for bringing this to our attention.

    To address this issue, I recommend downloading the latest version of the Custom Profile Tabs extension manually from our site and installing it. Once the latest version is installed, automatic updates should be enabled for future updates.

    This action should not have any negative impact on your users’ experience. However, it’s always a good practice to have a backup of your site before performing any updates, just as a precaution.

    If you encounter any difficulties during the update process or have further questions, please feel free to reach out. We are here to assist you in ensuring a smooth experience with our plugins.

    Thank you for your understanding.

Viewing 1 replies (of 1 total)
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