Custom Tabs not loading in Woo Tabs

  • Resolved ncacace

    (@ncacace)


    4 years, 8 months ago

    I’ve added the content of INSTRUCTIONS and INGREDIENTS creating two custom tabs. I’m assuming that once added to each product they should then be visible within the default Woo Tabs module AS CUSTOM TABS, right?

    Is something wrong with the Custom Tabs for Woocommerce plugin at the moment. This is the first time I’ve used it so I’m not sure if it’s something that I haven’t done yet OR if it’s just not working at the moment.

    How would you control the order of the currently existing default tabs being merged with the additional custom tabs, is that handled in the Woo Tabs module once they’re created?

    Thanks,
    Nicolas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @ncacace

    Custom tabs should show up on the default Woo Product edit screen:
    https://yikesplugins.com/support/knowledge-base/usage-faq/

    Let us know if you don’t see that and what theme you are using.

    Thank you,
    -Tracy

    Thread Starter ncacace

    (@ncacace)

    Hi Tracy,

    Thanks for getting back to me.

    I’ve managed to get one to work (I believe I’ve found a pattern)
    If you add all your information and more importantly create the custom tabs all at the same time [DO NOT SAVE/UPDATE UNTIL YOU HAVE DONE THIS] it will function correctly.

    HOWEVER if you fill in your details, save/update, AND THEN fill in the data for custom tabs, UPDATING/SAVING AGAIN, it WILL NOT WORK. The information will be in the back end but for some reason it will not update your information in the front end and you won’t see any new tabs

    If I find anymore information OR if I’ve miss interpreted what I’m seeing I WILL update this for the sake of accuracy (even if I look silly)

    • This reply was modified 4 years, 8 months ago by ncacace.

    Hey @ncacace,

    Are you using a page builder by chance? We have a setting on the main page that helps with page builder compatibility. If you’re having issues on the frontend toggling on that setting could solve your problems.

    Cheers,
    Freddie

Viewing 3 replies - 1 through 3 (of 3 total)
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