Custom product tab not working

  • Resolved fahadtkh

    (@fahadtkh)


    1 year, 11 months ago

    Hi everyone. I am using this custom product tab plugin with blocksy theme and woocommerce. The problem is, The custom tab shows the intended content on a draft product as can be seen in this screenshot. But it doesn’t work on an already added product and I cannot find out why. It shows the tab and title but does not show the content I’ve put in custom tab. You can check at this link here. Posting in blocksy support because the plugin seems to work with a draft product but not an already published product. Can someone help me out?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @fahadtkh

    Are you sure that this isn’t a problem with the plugin itself? We do not control how this one behaves, as we do not control much of WooCommerce’s backend code in general.

    I would recommend trying to temporarily switch to the Storefront theme and if the issue replicates there, it confirms it is a problem with the plugin itself.

    Could you please attempt that?

    Thanks!

    I see that you’ve also submitted a support ticket through our website. To keep things organised, we will continue the diagnosis on there and close this thread!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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