Custom Product Attributes does not appear on the front end

Hey @aliaslina

When you create attributes on a WooCommerce installation to display those on the product page you’ll need to make sure this setting for the created attribute is checked.

Image Link: https://cloudup.com/cvJrNWoqSBH

When viewing the product page you will then see a tab called Additional Information and the attributes will display within that section.

Image Link: https://cloudup.com/chwyiIQaTYb

For more details information related to Attributes and creating product Variations from those, you can find that within this documentation below.

https://woocommerce.com/document/variable-product/

Hello again,
I have done all these already.
Everything works super when the label is in English but the options disappear when they are in Greek. You can check what I am talking about in the image below:
https://ibb.co/Pm7vpbM
Thank you in advance.

Hello,

Is it possible to share a link to this product so we can take a look?

Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Please find the product:
https://tinyurl.com/greekprod

and the status of the system:

### WordPress Environment ###

WordPress address (URL): https://mysite.gr
Site address (URL): https://mysite.gr
WC Version: 6.4.0
REST API Version: ? 6.4.0
WC Blocks Version: ? 7.2.1
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 384 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.17
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 5120
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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### Post Type Counts ###

attachment: 368
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product: 29
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revision: 149
woodmart_sidebar: 1
woodmart_size_guide: 6
wpcf7_contact_form: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Duplicate Page: by mndpsingh287 – 4.4.8
greeklish-permalinks: by Panagiotis Kontogiannis – 3.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Slider Revolution: by ThemePunch – 6.5.19
Safe SVG: by 10up – 2.0.0
TranslatePress - Multilingual: by Cozmoslabs
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Madalin Ungureanu
Cristophor Hurduban – 2.2.4

WooCommerce Smart COD: by woosmartcod.com – 1.6.1
Payment Gateway - Alpha Bank for WooCommerce: by Papaki – 1.3.7
WooCommerce: by Automattic – 6.4.0
Woodmart Core: by  – 1.0.33
Wordfence Security: by Wordfence – 7.5.9
Yoast SEO: by Team Yoast – 18.5.1
WP Accessibility Helper: by Alex Volkov – 0.6.2.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.4

### Inactive Plugins (3) ###

Elementor: by Elementor.com – 3.6.2
Envato Market: by Envato – 2.0.7
Site Offline: by Chandra Shekhar Sahu – 1.5.1

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #11 - /shop/
Cart: #12 - /cart/
Checkout: #13 - /checkout/
My account: #14 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 4.1.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 649
Oldest: 2022-03-17 10:12:54 +0000
Newest: 2022-04-13 14:11:54 +0000

### Status report information ###

Generated at: 2022-04-13 19:12:32 +02:00

Hi @aliaslina,

Thanks for sending over the product link and your system status.

Do you mean that your attribute values shouldn’t appear like this in the frontend?

Can you share a screenshot of how you’re adding these values in the product admin page and write the exact text in Greek on this thread so we can test it out?

Cheers.

Hello again,
I am sure that I follow although I am sharing with you the backend:
https://ibb.co/g6s7vgC
https://ibb.co/v4LDFKr

You can try on your demo inserting instead of testaki the word “τεστ”.
Do you see after that change the options on the front end? Or do you see the “Διαστ?σει?” screen, as I share in my previous message?

Thanks

Hi @aliaslina

I have checked your link https://tinyurl.com/greekprod, and the “Product Attributes” are being displayed on the front end in agreement with your settings:

I also can see that there are both English and Greek words there.

Can you provide us more details on the issue, so we can understand the exact problem you’re facing?

You can try on your demo inserting instead of testaki the word “τεστ”.

I have tested the word τεστ as a Product Attribute on a demo site, and it displayed without issues:

Good morning there,
I am not sure why you are looking on the Additional Information tab, even though I told you earlier in this conversation that my problem is with the choices that the user cannot make!
Do you see the same as I do? (I am providing the photo again).
https://imgbb.com/Pm7vpbM

Hi @aliaslina

For those variations that don’t appear on the frontend, can you check if they are (1) Enabled (2) have price, and (3) in stock?

Link to image: https://snipboard.io/FUexQE.jpg

The only difference that I have with the image attached is that I have a specific amount of stock!
Please find my PrintScreen attached: https://ibb.co/Zm5d26x

Hi @aliaslina,

Your variation settings look correct. The issue may be caused by a conflict with another plugin. Could you please perform a conflict test by following the steps below?

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Go to your product page and check again

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your theme first and check again. Then, your other plugins one by one, testing after each, until you find the one causing conflict.

For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts.

Best regards.

Hello again,
It worked! I found the plugin causing the conflict!
It seems that with all the auto-convert to Greeklish URLs plugins Woocoomerce has a conflict and it loses the options.
Thank you for your help!

Glad to hear that.

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Cheers.